Reliable Business IT Support in Adelaide.
Fast, no-fuss support for day-to-day issues plus calm hands for migrations, rollouts, and security work. Local to Adelaide, available Australia-wide.
$170 call-out covers rapid response and triage plus the first 30 mins. $60 per extra 30 mins, only if you approve. Billed after service.
Availability
Weekday afternoons/evenings and Saturdays by request.
Coverage
Onsite: Adelaide metro + nearby SA suburbs. Remote: anywhere in Australia.
Not a call centre. One contact who picks up the phone.
Business services
Operations
Day-to-day IT support
- Microsoft 365 and Google Workspace admin, users, groups, licenses
- Windows Server/Active Directory support, DNS/DHCP/GPO tidy-ups
- Networking/Wi-Fi tuning, VLANs, guest networks, segmentation
- Device setup and identity: laptops, Macs, printers, scanners, POS
- Backup/NAS checks, restores, retention sanity
- Mail flow fixes, SPF/DKIM/DMARC, shared mailboxes
- Documentation so your stack is not a mystery
Projects
Scoped and quoted
- Microsoft 365 / Google Workspace migrations and tenant moves
- Server changes, file share to SharePoint/Drive moves
- New office or relocation: cabling coordination, Wi-Fi design, UPS layout
- Device rollout and onboarding automation (Autopilot/Jamf/MDM)
- Line-of-business app transitions and data moves
- Identity consolidation, SSO enablement, group policy redesign
- Automation/scripting to cut manual tasks
Security
Incident response & hardening
- Account compromise response, password resets, MFA enforcement
- Endpoint hardening, patching, AV/EDR rollout
- Backup and recovery validation; NAS offsite strategy
- Ransomware triage and recovery steps
- Access reviews, least-privilege, admin tiering
- Network segmentation for guests/IoT
- Runbooks so you know who does what when something breaks
Experience that covers the whole stack
You get one senior engineer who can steady the ship, handle projects, and respond to security issues. No ticket roulette, just clear answers.
Microsoft 365, Google Workspace, Windows Server/AD, DNS/DHCP/GPO, networking/Wi-Fi, backups/NAS, virtualization (VMware/Hyper-V), device management (MDM/Intune/Jamf), automation with PowerShell/scripting.
Happy to liaise with vendors, wrangle ISPs, and document the lot. It’s a straight line to the person doing the work.
Common business wins
Stabilise Wi-Fi and segment staff/guest/IoT
Fix mail delivery, identity, and SSO issues
Recover and secure compromised accounts
Migrate data cleanly without breaking access
Improve backups and recovery confidence
Speed up endpoints and reduce recurring tickets
Simple process
How it works
- Confirm slot: Pick a time, or we’ll propose one fast. Weekdays, evenings, or Saturdays by arrangement.
- Triage/diagnosis: First 30 mins included in the $170 call-out. Invoiced after the job.
- Approved extra time blocks: $60 per extra 30 mins, only if you say yes. No surprises.
No payment until after the work. Clear notes on what changed.
Also available for home support and smart home setups.
Project process
For scoped work
Scope → Plan → Execute → Validate → Handover (documentation).
We’ll scope and quote larger jobs before starting.
Projects we can quote
We'll scope and quote larger jobs before starting.
Testimonials
What businesses say
Transparent pricing, same-person support, and clear communication.
Casey · Norwood
Business outcome
“Rocked up fast, fixed the office Wi-Fi dead zone, and documented the new setup. Transparent pricing made it easy.”
Liam · Glenelg
Business outcome
“Booked at 5:30pm, had the printer and NAS talking before dinner. Communication was on point.”
Amber · Prospect
Business outcome
“Explained the migration plan in plain English, moved our mail without downtime, and tightened security.”
Ready for reliable business IT?
Request a slot, we’ll confirm it, and you’ll pay the $170 call-out after the job. Extra time is $60 per 30 minutes if you need it.
Weekday afternoons/evenings and Saturdays by request. Onsite Adelaide, remote anywhere in Australia.